Privacy Policy

Last updated 25th May 2018


In accordance with the EU General Data Protection Regulations (GDPR) we are committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.


The below link is from ICO (Information Commissioner's office), who have provided a guide to GDPR:

Who are we?

We are a religious community service organisation, not for profit & a registered charity. You can read more about our organisation on the About us tab.

we are committed to protecting your personal information and making every effort to ensure that your personal information is processed in a fair, open and transparent manner.

How we collect information about you? 

We want to make sure you receive the communications that are most relevant to you, be it through visiting our website or receiving emails, post or phone calls.

What information do we collect?

We collect information in the following ways:


1.    Information you give us


The below is an exhaustive list of what information we collect as an organisation:


·       Contact us Form on Website

·       Event registration on Website

·       Donation via Paypal.

·       Online Membership form

·       Paper Membership form.

·       Sunday school registration paper form.

·       Car park permit records.

·       Foodbank  (Non-personal data)

·       Cash/Cheque donations via paper receipts.

·       Sponsorship of events.

·       Pictures of events held at Zainabiya on website and social media.

·       Email sent to 

·       Contacted one of the ops committee via phone/text.  This includes when you phone, text, whatsapp, facebook, or visit our website, or get in touch through the post, or in person.





2.    Information we get from your use of our website


We gather general information which might include which pages you visit most often and which services, events or information is of most interest to you. We may also track which pages you visit when you click on links in emails from us.


Our website is hosted on the platform. provides us with the online platform that allows us to publish content and provide services to you. Your data may be stored through’s data storage, databases, and the general applications. They store your data on secure servers behind a firewall.


3.    Information from third parties

We may also receive information about you from third parties, we have a strict policy to destroy any information received from 3rd parties, unless direct and clear consent is provided previously.

What information do we collect?

What information do we collect?



The personal information we collect includes details such as your name, date of birth, email address, postal address, telephone number and bank account details (if you are making a donation), as well as information you provide in any communications between us. You will have given us this information whilst making a donation or registering as a member, joining our Sunday school or any of the other ways to interact with us.


We will mainly use this information:


·    To process donations, to claim Gift Aid on your donations and verify any financial transactions.

·    To update you with important administrative messages about your donation or an event you have requested.

·    To comply with the Charities (Protection and Social Investment) Act 2016 and follow the recommendations of the official regulator of charities, the Charity Commission, which require us to identify and verify the identity of supporters who make major gifts so we can assess any risks associated with accepting their donations.

·    To keep a record of your relationship with us.

·    Where you volunteer with us, to administer the volunteering arrangement.


We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.


We will not sell or rent your information to third parties.


We will not share your information with third parties without your explicit consent.

When you are using our secure online donation pages, your donation is processed by a third-party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us by emailing

We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted by us for such purposes. However, we will retain your details on a suppression list to help ensure that we do not continue to contact you.

Your rights to access to your data, correction, deletion.

You are entitled to view, amend, or delete the personal information that we hold. You also have a right to restrict how we contact you. Please email your request to 

We do not use cookies to personally identify anyone. However the platform by default has cookies built into the website.

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.


In accordance with the GDPR, you must inform your users that you are using cookies on your site. You can inform your users by adding this as a section of your site's privacy policy. Make sure to include details on the types of cookies your site uses.

Cookies are implemented in every site built by Wix.


Take a look at the table below to view which cookies Wix implements on Wix sites:

External Websites

Our site may, from time to time, contain links to other sites, not owned or managed by us or links to the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Changes to our Privacy Policy

We may change our policy from time to time so please visit our website and read through our privacy policy each time you share your personal information with us. If you do not agree to these changes, please do not continue to use our website to submit personal information to us. If material changes are made to the Privacy Policy, we will notify you by placing a prominent notice on the website.